Step 1: Web Access

1.1 URL

WAN :5448
LAN 192.168.101.1:5448

1.2 To Access device

WAN

1) Connect WAN to DHCP Network

2) WAN gets the IP from DHCP Network to find IP. Download Call4tel NX Detector tool in the link below.

Download Link: http://update.call4tel.com/detector/NX32_DETECTOR.zip Once the IP address found proceed with URL:

URL: http://< your ip >:5448

Mandatory: Set the WAN IP (the one which is connected to the internet and the network with all the phones) to be static.

LAN http://192.168.101.1:5448

1.3 Connect the WAN port to your Switch or Router, using the (included) network cable.

1.4 URL: http://< your ip >:5448

1.5 Enter username & password

Username: root

Password: 3cx

Step 2: IP Configuration

LAN

2.1 By default, “Obtain IP address automatically” will be enabled and the system will obtain IP address automatically.

2.2 By selecting “Use the following IP address”, the system will be enabled to update a custom LAN IP Address.

WAN

2.3 By default, “Use the following IP address”, the system will be enabled to update custom WAN IP Address.

2.4 By selecting “Obtain IP address automatically” the system will obtain an IP address automatically.

DNS Information

2.5 By default, “DNS” will be obtained automatically.

Step 3: Allow IP in Firewall

You can allow IP in Firewall (External access for port 5448) by selecting any one option.

Allow All: Allow all IP addresses

Allow IP: Allow only specific IP address

Allow IP Range: Allow specific IP address within a range

Firewall changes: Can delete IP address added

Step 4: SIP Connect – Allow static route

If you need to add Static route, select “Static route” to update.ion.

Allow IP: Allow only specific IP address with either LAN or WAN

Allow IP Range: Allow specific IP address in a range either LAN or WAN

Need to delete an IP Address added?

Click the delete button in “Route Changes” to delete the record.

Step 5: 3CX Licensing

Are you planning to install or reset 3CX and network?

Latest 3CX Version: Show 3CX latest version

3CX Uninstall: Click to uninstall 3CX

Call4tel Reset: Click to reset call4tel NX device

Network Reset: Click to reset network

3CX Wizard Reset: Click to reset 3CX

Reset All: Click to reset all settings

Power off: Click to Switch off your device

Need to check your 3CX version?

At all-times, the installed 3CX version will be displayed here.

Step 6: Profile

View / Update your profile

Step 7: Need to change Password?

Enter current and new password and then click “Change Password”

Step 8: On new version available

You will be notified once a new version is available. You can update by clicking the “click here”button.

Step 9: After Update

Once the update is complete, you will be notified that “Your device is up to date”.

Step 10: Indicators and Beepers

a. When the power source is connected, you will hear a short beep which means, the system is powered up.

b. When the system is started and ready, you will hear a long beep.

c. A long press on RST button for 2-3 seconds and release, will ensure the system is powered off. You will hear four beeps as confirmation. The system is now successfully powered off.

d. For reset – a long press on RST for maximum 8 seconds until you hear ten rapid beeps, resets the 3CX phone system & network settings and auto reboots to a fresh installation. Proceed to use the default IP address to access the setup interface.

e. If the 12V power is disconnected or there is a sudden outage, the UPS battery residing inside is automatically triggered & executes the “Power-off” command to shut down the system safely, avoiding any data loss or system damage.

Additional Guide

Call4tel NX32 Detector: To detect connected NX32 device in your network, click here to download

Additional Guide

Call4tel NX32 Detector: To detect connected NX32 device in your network, click here to download

How to obtain a License Key?

Step 1: In order to get your 3CX license key, you need to fill in the form below and click the submit button to register your account.

URL: click here

Step 2: You will receive an email to confirm your email address.

Step 3: Go to the Call4tel portal login area and enter your Username and Password and then click Login.

URL: https://erp.cal4care.com/nx32/

Step 4: You can find the list of Licenses on the License Details page. In that window, click the “Add new” button to register a new license.

Step 5: Enter your device serial number and mac address and click the “Get new license key” button.

Step 6: You will receive an email with your 3CX License details.

How to upgrade your License Key?

Step 1: Go to the Call4tel portal login area and enter your username and password and click the “Login” button.

URL:https://erp.cal4care.com/nx32/

Step 2: You can find the list of License keys here. Click the “Upgrade” button to upgrade your license.

Step 3: Select your available license and choose desired upgrade and then click “Add to cart” button.

Step 4: In the Cart Page you can see the upgrade details that you selected. After confirmation, click the “Proceed” button to progress to the payment page.

Step 5: Choose payment method and click the “Proceed” button to pay.

Step 6: You will receive an email with upgrade license details.