3CX Solutions Provider to distribute 3CX Appliances in Australia and NZ

An interview with Sean Harris, Operations Manager at Aatrox Communications, a leading SIP Trunk & Titanium 3CX Solutions Provider based in Australia and New Zealand.

What's the secret to your success in selling Call4tel appliances? "There is no secret because there is simply no other device we would use. Any other devices which claim to have the ability to be used as a 3CX Appliance just don't make the cut. The Call4tel NX devices are cost-effective, built to last, and easy to use thanks to the custom-built GUI."

Why did you decide to sell Call4tel appliances? "Firstly, they came highly recommended by 3CX. Additionally, we have been working with the Cal4Care Group and the team there for many years – collaborating with them on their other products. We now provide the NX series to our partner network in our region."

As a business, what benefits have you seen since you started selling Call4tel? "We have seen the cost to deploy and manage the infrastructure decrease significantly. The Call4tel cloud portal allows you to manage your NX devices remotely and resolve issues quickly without having to go onsite."

What would be your advice to aspiring Call4tel Partners? "Get onboard with the NX series devices and Cloud Portal ASAP. From there, make sure to get familiar with Mr VoIP and the other extensions and plugins available for 3CX as they enable you to extend what you thought was possible with 3CX. You can further customize your 3CX offering for your clients according to their needs."

How does Call4tel help you to differentiate from your competitors? "Using the NX devices enables us to deliver solutions cheaper and focus on building monthly reoccurring revenue. Also, the cost to deliver support is lower as we can resolve issues faster thanks to the cloud portal, whereas previously it would have required an onsite visit."