PBX Failover. Why do you need it and how can it be setup?
Explains what failover means for a PBX system and why a standby device is essential to avoid downtime, then points to Call4tel's 3CX HA and Dual Failover Bracket solutions.
Failover. You've heard the word over and over again. But what does it do and why should you configure it, especially for your PBX?
In layman's terms failover is when your system automatically creates a duplicate of itself onto which it can fall back to if a fault or failure occurs to the original system. In other words, failover is the process by which your active server/system/hardware switches to a redundant or standby system/hardware in the event of failure or abnormal termination of the active one.
Communication is the main artery for all businesses. To operate smoothly you need to be able to communicate with customers, colleagues, and stakeholders. What happens when all communication is lost? To put it simply, you lose money.
To avoid this from happening you need to have a reliable failover setup. In the event that for any reason your PBX is down you still need to communicate. That's exactly what failover does. By creating a replica of your active PBX when that goes down the replica, also known as standby PBX, wakes up and takes over.
Call4tel offers two failover options to keep your PBX running: the 3CX HA solution and the 3CX Dual Failover Bracket. Order today to ensure continuous PBX uptime.