HS-M20 / HS-D20 Series
New-generation headsets designed for contact centers
The HS-M20 / HS-D20 series headsets are new generation headsets designed for contact centers. They support all Unified Communications features. The ergonomic and lightweight design makes them comfortable to wear all-day. The outstanding noise-reducing technology and high reliability make them the perfect choice for high-performing teams.
Adjustable silicon pad headband and Ergonomic design, protein leather ear cushion cover and silicon pad headband to reduce ear and head pressure.
Metal parts are used in key parts to maximize durability. The use of tensile fiber cable to ensure the long life span of the headset.
The use of advanced cardioid noise cancelling microphone reduces up to 80% of background noises.
Wideband technology speakers let you have lifelike vibrant conversations and reduce listening fatigue.
Unique Hearing Protection Technology instantly removes any harmful loud sounds, which keeps the sound level in the safe range (118dB) and protects your hearing.
USB-A / USB-C / 3.5mm / QD
The Connection Method
Specifications
| Model | HS-M20 | HS-D20 | |
|---|---|---|---|
| Audio Performance | Hearing Protection | 118dBA SPL | 118dBA SPL |
| Speaker Size | Φ28 | Φ28 | |
| Speaker Max Input Power | 50mW | 50mW | |
| Speaker Sensitivity | 107±3dB | 107±3dB | |
| Speaker Frequency Range | 100Hz~6.8KHz | 100Hz~6.8KHz | |
| Microphone Directionality | Noise-cancelling Cardioid | Noise-cancelling Cardioid | |
| Microphone Sensitivity | -40±3dB@1KHz | -40±3dB@1KHz | |
| Microphone Frequency Range | 100Hz~8KHz | 100Hz~8KHz | |
| Call Control | Call answer/end, Mute, Volume +/- | YES | YES |
| Wearing | Wearing Style | Over-the-head | Over-the-head |
| Mic Boom Rotatable Angle | 320˚ | 320˚ | |
| Flexible Mic Boom | Yes | Yes | |
| Headband | Silicon Pad | Silicon Pad | |
| Ear Cushion | Protein leather | Protein leather | |
| Connectivity | Connects to | Desk phone, PC/Laptop Softphone | Desk phone, PC/Laptop Softphone |
| Connector Type | USB-A | USB-A *supports USB-C | |
| Cable Length | 210cm | 210cm | |
| General | Package Content | Mono USB Headset, User Manual, Cloth clip | Duo USB Headset, User Manual, Cloth clip |
| Gift Box Size | 190mm*153mm*40mm | 190mm*153mm*40mm | |
| Weight | 100g | 122g | |
| Certifications | CAN ICES-003(B)/NMB-003(B) | CAN ICES-003(B)/NMB-003(B) | |
| Working Temperature | -5˚C~45˚C | -5˚C~45˚C | |
| Warranty | 24 months | 24 months |