Call4tel's RMA Process

To guarantee the best service possible, we offer a return policy. Depending on the type of issue you're facing with your appliance, a different process applies.

1. Open an RMA request with your order details and a description of the issue.
2. Our support team reviews the case and confirms whether it's a hardware fault, software issue, or shipping damage.
3. We issue an RMA case number and instructions for the specific process that applies to your issue.
4. Once the returned unit is received and verified, we repair, replace, or refund according to your warranty terms.