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HS-M20 / HS-D20 Series

HS-D20 Binaural

HS-M20 Monaural

The HS-M20 / HS-D20 series headsets are new generation headsets designed for contact centers. They support all Unified Communications features. The ergonomic and lightweight design makes them comfortable to wear all-day. The outstanding noise-reducing technology and high reliability make them the perfect choice for high-performing teams.

Luxurious Comfort

Adjustable silicon pad headband and Ergonomic design, protein leather ear cushion cover and silicon pad headband to reduce ear and head pressure.

High Reliability

Metal parts are used in key parts to maximize durability.
The use of tensile fiber cable to ensure the long life span of the headset.

Powerful Noise Reduction

The use of advanced cardioid noise cancelling microphone reduces up to 80% of background noises.

Superior HD Sound Quality

Wideband technology speakers let you have Lifelike vibrant conversations and reduce listening fatigue.

Hearing Protection

Unique Hearing Protection Technology instantly removes any harmful loud sounds, which keeps the sound level in the safe range ( 118db) and protects your hearing.

Multiple Connecting Options

USB-A / USB-C / 3 . 5mm / QD

The Connection Method
connection method - playcom
Model Monaural / Binaural HS-M20 HS-D20
Audio Performance Hearing Protection
Speaker Size
Speaker Max Input Power
Speaker Sensitivity
Speaker Frequency Range
Microphone Directionality
Microphone Sensitivity
Microphone Frequency Range
118dBA SPL
Φ28
50mW
107±3dB
100Hz~6.8KHz
Noise-cancelling Cardioid
-40±3dB@1KHz
100Hz~8KHz
118dBA SPL
Φ28
50mW
107±3dB
100Hz~6.8KHz
Noise-cancelling Cardioid
-40±3dB@1KHz
100Hz~8KHz
Call Control Call answer/end, Mute, Volume +/- YES YES
Wearing Wearing Style
Mic Boom Rotatable Angle
Flexible Mic Boom
Headband
Ear Cushion
Over-the-head
320˚
Yes
Silicon Pad
Protein leather
Over-the-head
320˚
Yes
Silicon Pad
Protein leather
Connectivity Connects to
Connector Type
Cable Length
Desk phone, PC/Laptop Softphone
USB-A (HS-M20) *810TM supports USB-C
210cm
Desk phone, PC/Laptop Softphone
USB-A (HS-M20) *810TM supports USB-C
210cm
General Package Content
Gift Box Size
Weight (Mono/Duo)
Certifications
Working Temperature
Warranty
Mono USB Headset, User Manual, Cloth clip
190mm*153mm*40mm
100g
CAN ICES-003(B)/NMB-003(B)
-5˚C~45˚C
24months
Duo USB Headset, User Manual, Cloth clip
190mm*153mm*40mm
122g
CAN ICES-003(B)/NMB-003(B)
-5˚C~45˚C
24months