CALL TARIFF (BILLING) SOLUTION FOR 3CX | MCONNECT | OMNICHANNEL
mConnect Call Tariff solution allows you to assign individual and various call tariff for your users. Omnichannel
MCONNECT’S CUSTOMIZED WALLBOARD’S SOLUTIONS | 3CX | OMNICHANNEL
mConnect Wallboards are a boon for call centers. They help in monitoring KPIs and are a visual tool to monitor
CUSTOM REPORT SOLUTIONS FOR 3CX | MCONNECT | OMNICHANNEL
mConnect offers accurate and reliable reports that can be automatically generated for any specific date range.
PREDICTIVE DIALERS FROM 3CX | MCONNECT | OMNICHANNEL
Mconnect offers Diallers that make business communications simpler than ever.
SMS SOLUTIONS FROM MCONNECT
Reach huge audience with personalized messages. mConnect SMS solution is a complete package that helps you to send single and bulk messages.
CALL RECORDING MANAGEMENT SOLUTION FOR 3CX
mConnect offers a call recording solution that comes bundled with high quality and clarity of sound.
CALL TARIFF AND INVOICE FOR 3CX FROM OMNICHANNEL
Omnichannel offers a wide-range of communication solutions that empower business communication and allow the organisations to focus on elevating their financial and market goals.
AUX CODE SOLUTIONS FOR CONTACT MANAGEMENT
mConnect offers aux code management solutions for the ease of the employees. Our aux codes are accurate, simple and reliable. We also customize aux codes according to the reasons that our clients suggest.
DEPARTMENT MANAGEMENT FOR 3CX FROM MCONNECT
mConnect offers ground breaking Department solution that allows you to add as many departments as your company requires.You can also assign any number of agents to a specific department and take back whenever you wish.
LEADS MANAGEMENT FOR 3CX FROM MCONNECT
Leads play a significant role in the success of any business. mConnect Omnichannel offers excellent Leads Management Solution.You can store all the information about Leads and move your leads through the purchase funnel.
AGENT MANAGEMENT FOR 3CX FROM MCONNECT
mConnect User management solution enables you to add and manage all the agents of your organisation at a single point. You can retrieve Agents from 3CX effortlessly.
CONTACT MANAGEMENT FOR 3CX FROM MCONNECT
mConnect offers the smart technology to collect customer information. Collect, save, and manage Contact Owner, Lead Source, personal information, title, Department information including Responsible Department and the activity.
CALL WRAPUP FOR 3CX FROM MCONNECT
mConnect Omnichannel offers out-of-the box Wrap-up codes management solution. Wrapup codes serve to indicate the upshot of a customer engagement. mConnect offers wrap-up codes that are accurate.